PROJECT PORTFOLIO

Provided project management support to executive educational programming for Fortune 100 company SVPs and VPs. Planned and facilitated team meetings for parallel programming, built and managed Project Plans, Communication Plans, Action Items, managed changing priorities and subsequent adaptations.

Evaluated the existing business processes for a major line of business, identifying methods to improve efficiencies, cost effectiveness, client management and employee engagement. Provided a road map to immediately improve operations and gain resource optimization. Assessed needs for additional leadership roles within the organization. Analyzed pricing strategy and offered recommendations to bring the current strategy into alignment with market and company needs. Outlined a project management process for all levels of the business line. Provided report analyzing findings and recommendations.  

Provided project management support for college preparatory company. Identified and tracked special projects and developed tracking documents for projects, communications, and indexes of podcasts, blogs, webinars, and presentations. Researched potential podcast guests, developed blog content into podcast scripts. 

Managed financial and HR affiliated tasks including faculty appointment and compensation letters, teaching assistant timecards, tuition projections, expense reports, and job postings. Provided budget development support, wrote guidelines for student competition prizes, wrote guidelines for vendor engagement, communicated with all stakeholders, onboarded new business manager.

Led planning, execution, and oversight of International Week and Masters’ Programs Orientation for 400 students. Organized programming, schedules, volunteers, logistics, and communications. Provided day-of oversight and on-site management and implementation. Held programming debrief interviews and authored report outlining future-state goals.

Led stakeholders in the development and implementation of Financial Technology and Cybersecurity masters’ programs. Developed guidance document for establishing new academic plans. Led corporate partnership outreach initiative for Online program. Supported development of online educational goals across degree programs.

Facilitated transfer of classroom materials into tools and methods accessible to student accommodation support. Interfaced with faculty, staff, student, and third-party vendors to identify, communicate, and track documentation and timelines. Drove deliverables to ensure compliance with regulatory and school guidelines. 

 Managed transition of recruitment position from Educational Programs team to HR. Assisted in outlining roles and responsibilities for all stakeholders, leading change management initiatives and knowledge transfer to new Recruiting and Hiring Manager.  Developed observations and recommendations for efficiency opportunities and program success. 

Assisted client in managing multiple stakeholders and tasks in a rapidly evolving environment. Provided structure to team and clarity in identifying deliverables, owners and due dates to mitigate risks.

Managed administrative duties during an employee leave. Evaluatedkey administrative processes. Developed recommendations for streamlining processes to gain efficiencies.

Researched, wrote and organized a detailed draft of an Institutional Security Plan, providing a comprehensive overview of the physical security measures in place to mitigate risks. 

Consulted on new website design and development for enhanced market presence. Designed marketing campaign. Facilitated profile article feature in national magazine.

Analyzed wide-ranging project criteria with senior leaders to address immediate areas of operational optimization. Documented processes and timelines in a comprehensive project plan. Provided oversight in partnership with on-site employees to ensure deliverables met established timelines. Succeeded in meeting all project goals in established timeframes to facilitate effective business practices.

Managed student career services support and employer engagement during Associate Director’s leave.  Executed industry roundtable events, information sessions, workshops, and 4th annual Student Showcase, engaging major corporate partners.  Performed mock interviews, coaching students on improved presentation. Reviewed resumes and cover letters providing feedback to strengthen student materials.

Managed student class registrationsincluding cross-departmental processes. Provided faculty support including coursepacks and technology licenses. Scheduled spring courses, interfacing with registrar office to ensure final specifications. Administered student academic needs encompassing assigning student advisors, visa services documents, grade changes and credit limits. Facilitated student graduation preparation for December graduates.

 Analyzed targeted general ledger transactions for proper placement in the University’s Facilities and Administration Cost Study. Performed detailed analysis of general ledger data, researched vendor profiles, researched transactions of interest, created a vendor profile database, and ultimately recommended transfers of transactions to cost pools which more appropriately reflect the nature of the transaction per Uniform Guidance criteria. Documented the review process in detail for ease of future analysis. Created a final upload file of transfers identified in the review process. Used advanced functions in both SAP and Microsoft Excel to accomplish tasks. 

Managed stakeholder evaluation of new federal Uniform Guidance regulation impact on internal policies and processes. Developed and executed project plan. Developed communication plan and coordinated development of communication vehicles including documents, PowerPoint presentations, and website content. Managed policy edits and development of new general accounting procedures. 

Led stakeholders in evaluating internal policies and processes central to federal grant closeouts. Identified barriers to timely and effective closeouts. Documented root causes and resolution goals. Facilitated simultaneous work groups and monitored deliverable resolution. Guided development of policies and practices to optimize business processes in support of new federal guidelines. Communicated project progress to leadership.

Led and managed multiple stakeholders in review of Duke Clinical Research Institute research administration processes. Evaluated current processes and organizational effectiveness of pre- and post-award sponsored project management. Established communication channels, developed agenda plan to ensure meeting effectiveness, developed project documents and drove project. Facilitated development of recommendations including areas of organization, leadership, change management, culture, training and technology improvements.

Directed 2.5 year implementation of major e-procurement technology system throughout Duke University and Duke University School of Medicine. Established implementation model and protocol, optimizing departmental support and resulting in> 80% adoption rate. Developed roll out schedule, administered all logistics, coordinated meetings and trainings, and drove timeline adherence. Managed public relations and communication. Designed support manual and provided educational material oversight. Managed implementation team. Coordinated teams of implementation support, technology development, trainers, procurement and multiple stakeholders. 

Directed distance masters program, workshops, and seminars during Associate Director’s leave. Managed distance student residencies, coordinated campus workshop series and student assignments, brokered seminar speakers for weekly engagement, interfaced with vendors, students, administration.  

Planned and led session to develop a two year strategic plan. Managed discussions, brokered ideas for strategic vision, maintained focus, incorporated team building strategies. Authored written strategic plan. 

Directed research on the future of the Triangle. Established areas of strategic focus, researched relevant data, interviewed area experts, authored comprehensive report. Research centered on demographics, economy, transportation, industry, entrepreneurship, real estate, legislative issues, as well as regional challenges. 

Led study and authored report of observations, findings and recommendations for optimizing processes, staffing and customer service in a growing medical practice. 

 Designed and implemented multiple certified educational programming targeted to employees with financial responsibilities. Launched Phase I: Financial Systems Specialist and Certified Payroll Representative. 

Directed recruiting and marketing activity during Assistant Director of Admissions’ leave. Conducted applicant interviews, coordinated recruiting trips, managed program inquiries, edited marketing materials, hosted admission events.  Initiated new marketing strategies including faculty/advisor partnerships with feeder schools and article proposal for Duke Alumni Magazine.