projects of distinction

Provided project management support in a variety of roles including launching four new graduate programs. Project management of special projects including corporate outreach for online graduate program and leading orientation for Masters and Ph.D. students. Served as Interim Lead in the following roles: Director of Admissions, Recruiting and Marketing, Business Manager, Student Records Coordinator, Academic Coordinator, Associate Director of Career Services, and Director of Online Programming.

Provided project management support to executive educational programming for Fortune 100 company SVPs and VPs. Planned and facilitated team meetings for parallel programming, built and managed Project Plans, Communication Plans, Action Items, managed changing priorities and subsequent adaptations.

Evaluated the existing business processes for a major line of business, identifying methods to improve efficiencies, cost effectiveness, client management and employee engagement. Provided a road map to immediately improve operations and gain resource optimization. Assessed needs for additional leadership roles within the organization. Analyzed pricing strategy and offered recommendations to bring the current strategy into alignment with market and company needs. Outlined a project management process for all levels of the business line. Provided report analyzing findings and recommendations. 

Facilitated transfer of classroom materials into tools and methods accessible to student accommodation support. Interfaced with faculty, staff, student, and third-party vendors to identify, communicate, and track documentation and timelines. Drove deliverables to ensure compliance with regulatory and school guidelines. 

Analyzed wide-ranging project criteria with senior leaders to address immediate areas of operational optimization. Documented processes and timelines in a comprehensive project plan. Provided oversight in partnership with on-site employees to ensure deliverables met established timelines. Succeeded in meeting all project goals in established timeframes to facilitate effective business practices.

Directed 2.5 year implementation of major e-procurement technology system throughout Duke University and Duke University School of Medicine. Established implementation model and protocol, optimizing departmental support and resulting in> 80% adoption rate. Developed roll out schedule, administered all logistics, coordinated meetings and trainings, and drove timeline adherence. Managed public relations and communication. Designed support manual and provided educational material oversight. Managed implementation team. Coordinated teams of implementation support, technology development, trainers, procurement and multiple stakeholders. 

Coordinated research, legal and strategy teams to defend Duke University research grant compliance audit findings. Managed data collection, research, analysis and development of official response report. 

 Analyzed targeted general ledger transactions for proper placement in the University’s Facilities and Administration Cost Study. Performed detailed analysis of general ledger data, researched vendor profiles, researched transactions of interest, created a vendor profile database, and ultimately recommended transfers of transactions to cost pools which more appropriately reflect the nature of the transaction per Uniform Guidance criteria. Documented the review process in detail for ease of future analysis. Created a final upload file of transfers identified in the review process. Used advanced functions in both SAP and Microsoft Excel to accomplish tasks. 

Researched, wrote and organized a detailed draft of an Institutional Security Plan, providing a comprehensive overview of the physical security measures in place to mitigate risks. 

Assisted client in managing multiple stakeholders and tasks in a rapidly evolving environment. Provided structure to team and clarity in identifying deliverables, owners and due dates to mitigate risks.